Problem
When trying to playback or view any file on Screencast.com you see one of the following messages:
Content is unavailable. Please contact the owner for more information.
Content is unavailable. Your account has exceeded its monthly bandwidth limit.
Solution
This indicates the owner of the content has exceeded the monthly bandwidth limit. Bandwidth is how data transferred over the internet is measured. Viewing a 13 MB file requires the transfer or download of 13 MB of data. If that file is downloaded or viewed twice, then 26 MB of data is used. Files that are partially downloaded, like when only half a video is viewed, only use up the approximate proportion of data that was actually downloaded/viewed. On Screencast.com, the amount of total bandwidth you have is dependent on whether you have a Free (2 GB) or a Pro (240 GB) account. If you need more bandwidth, upgrade to a Pro account. Your transfer bandwidth is reset to 0% used each month based on the day you purchased your Pro account or signed up for your free account.
