System Audio Setup Failed Error

Problem

When trying to record in Camtasia, the following error occurs:

An error occurred in the Recorder: System Audio Setup Failed.

Solution

There are various reasons why the recorder is not working. Here are some options to resolve the problem.

Reason 1: ASUS Software Programs

There are specific programs within ASUS computers causing this error. As a workaround, we recommend uninstalling them from your computer.

1. Open Control Panel > Programs > Programs and Features.
2. Uninstall ASUS Sonic Suite, ASUS Sonic Studio, and ASUS Sonic Radar.
3. Reopen Camtasia Recorder.

Reason 2: Nahimic Audio

Nahimic Audio is a specific component included on some computers that may cause this error. As a workaround, we recommend uninstalling this from your computer.

1. Open Control Panel > Programs > Programs and Features.
2. Uninstall Nahimic Audio.
3. Reopen Camtasia Recorder.

Reason 3: Alienware Soundcenter/Alienware Control Center

There is a specific process causing this error. As a workaround, we recommend exiting or uninstalling this from your computer.

Exit Process

1. Ctrl+Shift+Esc to open Task Manager.
2. Right-click AWSoundCentersvc32.exe and choose Exit.
3. Reopen Camtasia Recorder.

Uninstall Process

1. Open Control Panel > Programs > Programs and Features.
2. Uninstall AWSoundCentersvc32.exe.
3. Reopen Camtasia Recorder.