Problem
When trying to record in Camtasia, the following error occurs:
An error occurred in the Recorder: System Audio Setup Failed.
Solution
There are various reasons why the recorder is not working. Here are some options to resolve the problem.
Reason 1: ASUS Software Programs
There are specific programs within ASUS computers causing this error. As a workaround, we recommend uninstalling them from your computer.
- Open Control Panel > Programs > Programs and Features.
- Uninstall ASUS Sonic Suite, ASUS Sonic Studio, and ASUS Sonic Radar.
- Reopen Camtasia Recorder.
Reason 2: Nahimic Audio
Nahimic Audio is a specific component included on some computers that may cause this error. As a workaround, we recommend uninstalling this from your computer.
- Open Control Panel > Programs > Programs and Features.
- Uninstall Nahimic Audio.
- Reopen Camtasia Recorder.
Reason 3: Alienware Soundcenter/Alienware Control Center
There is a specific process causing this error. As a workaround, we recommend exiting or uninstalling this from your computer.
Exit Process
- Ctrl+Shift+Esc to open Task Manager.
- Right-click AWSoundCentersvc32.exe and choose Exit.
- Reopen Camtasia Recorder.
Uninstall Process
- Open Control Panel > Programs > Programs and Features.
- Uninstall AWSoundCentersvc32.exe.
- Reopen Camtasia Recorder.