(Camtasia Mac) Camtasia is not remembering software key



When opening Camtasia, the application asks for the software key every time. Meaning, it is not remembering the software key. 


  • Close Camtasia
  • Open a Finder window and select Go>Go to Folder... at the top left of your monitor
  • In the section that says Go to the Folder: paste the following: 


  • Hit Go
  • In the TechSmith Folder, create a new folder, and name it Camtasia
  • Re-open Camtasia, and put the software key in once more
  • Your key should now be remembered and the software will be unlocked

Here is a quick video of the process:



Was this article helpful?
2 out of 5 found this helpful