We're Sorry! An error has occurred. The following files failed to produce. _config.xml config_xml.js
This issue has been resolved in version 9.0.4 and later. You can install the latest version of Camtasia 9 from here.
If you cannot update the steps below should resolve the issue.
- Close Camtasia all the way down.
- Then browse to this folder. C:\Users\<username>\Documents\Camtasia Studio\Custom Production Presets 9.0
- Delete all the xml files that are in that directory (make copies if you have custom ones you do not want to re create).
- When you restart Camtasia the default presets will automatically get put back in that folder and should then work when producing.