Snagit (Windows): The application was unable to start correctly (0xc000007b)

Problem

Snagit is unable to launch, and displays the following error.

snagit_2018.0.1_fresh_install_unable_to_start.png

Solution

This is a known issue we are looking into. Please follow the steps below to resolve the problem.

  1. Make sure that you have a copy of your license key for Snagit.
  2. Uninstall all versions of Snagit through the control panel.
  3. Reboot the computer.
  4. Reinstall Snagit. Snagit can be re-downloaded here.

If the steps above do not fix the problem, please submit a support ticket with us here.

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