Camtasia (Windows): Tools and Canvas missing

Problem

When opening Camtasia 9 the tools on the left along with the canvas are missing

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Solution

This is an issue that only occurs in certain cirucumstances. The best workaround is to follow the steps below.

  1. Please make sure CamtasiaStudio.exe and CamRecorder.exe are not running by checking your Task Manager.
  2. Click start-->run and type regedit or type regedit into the search window and run regedit.exe
  3. Browse to HKEY_CURRENT_USER\Software\TechSmith\Camtasia Studio\9.0 and delete the 9.0 folder.
  4. Click on your Start Menu. Click on All Programs or All Apps and scroll down to Techsmith and click on Camtasia to open and see if that resolves the issue.
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