Camtasia (Windows): Tools and Canvas missing

Problem

When opening Camtasia 9 the tools on the left along with the canvas are missing

2017-04-21_7-44-43.png

Solution 1

This is an issue that only occurs in certain cirucumstances. The best workaround is to follow the steps below.

  1. Please make sure CamtasiaStudio.exe and CamRecorder.exe are not running by checking your Task Manager.
  2. Click start-->run and type regedit or type regedit into the search window and run regedit.exe
  3. Browse to HKEY_CURRENT_USER\Software\TechSmith\Camtasia Studio\9.0 and delete the 9.0 folder.
  4. Click on your Start Menu. Click on All Programs or All Apps and scroll down to Techsmith and click on Camtasia to open and see if that resolves the issue.

Solution 2

In some cases we have seen the preview window inside of Camtasia Studio editor go missing. Usually this is related to a setting in the program being corrupted and the Preview window is being drawn in a location we cannot see.

 If you are on Windows 7, or Windows 8 there is a really easy way to get this Visible again:

Click on the Camtasia Studio window to give it focus, then press and hold in your windows key, and then tap the Left arrow button on your keyboard.

Win___left.png

That should re-size and snap the Camtasia Studio window to the left side of the screen and also will get the coordinates correct for the Preview window.

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