After Windows updates are installed, the error below is displayed and Snagit fails to launch.
This is a known issue that we hope to fix in a future release. Please use one of the solutions below to fix the problem.
Option 1: Repair Snagit
- Download a new copy of Snagit (the same version you are currently running) from our downloads page.
- Double-click the downloaded file.
- If prompted with the screen below, choose Repair.
- Once complete, try Snagit again.
Option 2: Reinstall Snagit
Make sure you have your license key before uninstalling Snagit.