Snagit (Windows): The Feature You Are Trying to Use Is on a Network Resource That Is Unavailable


After Windows updates are installed, the error below is displayed and Snagit fails to launch.



Please use one of the solutions below to fix the problem.

Option 1: Repair Snagit

  1. Download a new copy of Snagit (the same version you are currently running) from our downloads page.
  2. Double-click the downloaded file.
  3. If prompted with the screen below, choose Repair
  4. Once complete, try Snagit again.

Option 2: Reinstall Snagit

Make sure you have your license key before uninstalling Snagit.

  1. Uninstall Snagit through your control panel.
  2. Reboot your computer.
  3. Reinstall using this link.