After updating to the Windows 10 Creators Update, when I try to launch Snagit 13 from the start menu, I receive the following error and Snagit fails to launch.
This is a known issue we are currently investigating. As a workaround, please repair Snagit using the steps below.
- Download and save a copy of the latest version of Snagit 13 here.
- Run the EXE file by double clicking it.
- if you are prompted with the screen below, choose Repair.
- Once complete, try Snagit again.
If the recommendation above does not work, then please try reinstalling Snagit using these steps.
Make sure you have your license key before uninstalling Snagit.