Snagit (Mac): Share to Screencast.com stops working

Problem

After a while, I am unable to share to Screencast.com from Snagit. Clicking the Screencast button does nothing.

Screen_Shot_2017-05-22_at_3.04.04_PM.png

Solution

UPDATE 6/20/2017

This problem has been addressed in Snagit 4.1.5 and later. Update by opening Snagit and browsing to the menu bar item Snagit > Check for updates.

This is a known issue that will be fixed in the next update for Snagit. Currently, the best workaround is to close out of Snagit and re-launch the application.

Was this article helpful?
1 out of 1 found this helpful