When launching Snagit, the following error occurs even though Snagit is already in the Applications folder.
Snagit (Mac) 4 and Later
This is a known issue that is fixed in Snagit 4.1.5 and later. From the menu bar, select Snagit > Check for Updates to install the latest version.
Snagit (Mac) 3
There were various issues in version 3. Please follow the steps below to resolve the problem.
- Close Snagit.
- Open Finder.
- Select Go > Go to Folder.
- Copy and paste the following: ~/Library/Application Support/Snagit/
- Click Go.
- Move all Snagit folders to the trash.
- Empty trash and reboot the computer.