Camtasia (Mac): Unable to Save Projects

Problem

When attempting to save a project, an error appears stating that it is unable to save the project.

Solution

Reason 1: File and/or Folder Contain Symbols

Avoid symbols in file and folder names (@, #, %, etc.). File name should contain lowercase, uppercase, and/or numbers for file to open.

Reason 2: File Is Downloaded from a Drive

Save file to the local hard drive instead of a Network or Cloud drive (Google Drive, Dropbox, iCloud synced drive).

Reason 3: File Not Saved as a Standalone Project

Always keep media and project files on a local hard drive and save your projects as a standalone project.

standalone_checked.png

If the project is not saved as a standalone project, move the media file to its original location.

Reason 4: Importing Media Does Not Save File

If the project can't be saved after importing a media file, move or rename the media file.

Reason 5: Content on Timeline Does Not Work in Project File

Move content on timeline to a new project.

  1. Select all content on the timeline by pressing Command-A.
  2. Select Edit > Copy.
  3. Select File > New Project.
  4. Select Edit > Paste . The content is now visable.
  5. Select File > Save As and save project to the local hard drive.

Reason 6: Copy of File Does Not Work

Restore file from a backup copy of the project. If all else fails, follow the instructions below:

  1. Control-click the .cmproj file.
  2. Select Show Package Contents.
  3. Control-click project.tscproj and/or ~project.tscproj.
  4. Add .BAK extension at the end of the file name.
    Backup_rename.gif
  5. Return to the .cmproj file and open it.

If none of these workarounds resolve the problem, contact support for assistance.