When finished recording from a web cam, the audio and video is out of sync, pixelated, or has a low frame rate.
- Restart computer with the webcam plugged in.
- Make sure there are no programs running when attempting to record (this will free up resources).
- Try the built-in webcam to see if issues occur with this webcam.
- Record with Quicktime and see if the same behavior is happening with the same webcams.
Camtasia 2019 and earlier for Mac can only record a web cam at a maximum resolution of 1280x720. If higher resolution is needed, upgrade to Camtasia 2020 or later, or use QuickTime (or another program) to record the webcam.