TechSmith Relay: Widescreen (16:9) camera switches to standard (4:3) ratio causing the output of the picture-in-picture video to appear distorted

With TechSmith Relay Recorder 4.0.0, the software will capture 16:9 (widescreen) ratio PiP video with supported widescreen web camera. Unfortunately, in some cases the software will switch over to a 4:3 (standard) ratio. This will cause the PiP video to appear distorted. If you run into this problem, please contact Technical Support.

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