When attempting to publish your video to the TechSmith Relay server from Camtasia Studio, an error appears.
The error message may look similar to this:
This is caused by a missing Microsoft C++ package, and can be resolved by installing the missing package using these steps.
- Navigate to http://www.microsoft.com/en-us/download/details.aspx?id=40784
- If the link above has moved, simply search for "Microsoft C++ Redistributable 2013" in your chosen search engine
Note: If the issue persists, please follow the instructions again, but choose the vcredist_x64.exe package and complete the steps.