Problem
This error message appears in Camtasia 2019 or earlier: "Unable to make compressed AVI file stream: (C:\Documents...) A suitable compressor cannot be found"
Solution
This error occurs when the video codec that is selected is not installed in your system or is not available for use.
- Open Camtasia Recorder.
- Select Tools > Options > General.
- Select .avi under the Record to dropdown.
- Select Inputs > Video Settings.
- Select TechSmith Screen Capture Codec from the Compressor dropdown.
If this is not available, install and download the TSCC codec.