Camtasia (Windows): Unable to Make Compressed AVI File Stream: (C:\Documents...) a Suitable Compressor Cannot Be Found

Problem

This error message appears: "Unable to make compressed AVI file stream: (C:\Documents...) A suitable compressor cannot be found"

Solution

This error occurs when the video codec that is selected is not installed in your system or is not available for use.

  1. Open Camtasia Recorder.
  2. Select Tools > Options > General.
  3. Select .avi under the Record to dropdown.
  4. Select Inputs > Video Settings.
  5. Select TechSmith Screen Capture Codec from the Compressor dropdown.

    If this is not available, install and download the TSCC codec.