Camtasia (Windows): Bad or low volume audio recorded using Camtasia (Recorder, PowerPoint Addin, or Voice Narration)

If you are getting static or bad sounding audio when recording in Camtasia you can try the following

  • If you are using a microphone that plugs into your sound card (analog) be sure there is a solid connection and that the sound card drivers are updated to the latest available.
  • If you are using a USB mic try recording using another application such as Windows Sound Recorder or Audacity and see if the same behavior occurs there.
  • Sometimes your mic can be too sensitive and pick up unwanted background noise.  To avoid this turn down the recording input level to make your mic less sensitive.  To counter that you may need to speak louder into the mic or be closer to the mic so your voice can still be picked up at an acceptable level.

If you are getting low audio volume with a microphone in Camtasia you can try the following:

  • In Camtasia, ensure your recording volume is set high enough.  You can adjust this on the main Camtasia Recorder window with the horizontal level input bar.

  • To determine if the problem is the mic or Camtasia try a test in Windows Sound Recorder to see if you also get low volume in your recording.  If it's low there as well, you may need to make an adjustment on the microphone itself or within Windows.

If your recording is poor quality and cuts in and out

  • Make sure that sound enhancements are turned off.  Right click the speaker icon in the bottom right hand corner of Windows by the clock and choose Recording devices.  Double left click your default recording device.  If an Enhancements tab exists go to that tab and check the box for disabling all enhancements.
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