Camtasia (Windows): Recovering a capture after the Recorder crashes

Problem

The Camtasia Recorder shutdown due to a  random shutdown of the computer or some other technical reason while recording.

Solution 1

The Camtasia Studio Recorder has a built-in disaster recovery feature that will attempt to auto-recover a failed recording. Please open the Recorder again. It should detect the failed recording and begin the recovery process.  In the event that it does not, attempt solution 2 below.

Solution 2

  1. Hold down the Windows key on your keyboard and then press the R key
  2. In the run window that appeared, type in the following: %temp%
  3. Sort the this folder by Date Modified
  4. Look for a folder named Camrec <random number>
  5. Inside this folder you should see an AVI file. Copy the AVI file to your desktop and try importing it into Camtasia.
Was this article helpful?
5 out of 22 found this helpful