Camtasia (Windows): A referral was returned from the server

Problem

Solution

This error can occur when trying to capture the screen with Camtasia Recorder.  Follow the steps below to help resolve the issue.

  1. Click Start > Run (or equivalent) then type in gpedit.msc
  2. Choose Computer Configuration
  3. Choose Windows Settings
  4. Choose Security Settings 
  5. Choose Local Policies
  6. Choose Security Options
  7. then at the bottom there are some items that say  User Account Control.  
  8. Make sure that Allow UIAccess is disabled
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