Problem
This error message appears: "An error occurred in the Recorder: Video Compression Failed"
Solution
This error occurs when using the Xvid or Divx codecs as your video compression in Camtasia Recorder in version 2019 and earlier. To make changes, please follow the appropriate steps below:
Xvid
- Open Camtasia Recorder.
- Select Tools > Options > General.
- Select .avi in the Record to dropdown.
- Click Inputs > Video Settings.
- Select Xvid MPEG-4 Codec.
- Click Configure.
- Click Other Options.
- Deselect Display encoding status and click OK.
Divx
- Open Camtasia Recorder.
- Select Tools > Options > General.
- Select .avi in the Record to dropdown.
- Click Inputs > Video Settings.
- Select DivX 6.8.5 Codec (4 Logical CPUs).
- Click Configure.
- Select 1080HD Profile under the Certification Profile dropdown.
This occurs when recording with any codec other than TSCC and choosing a dimension that is not a multiple of 4. As a workaround, open Camtasia Recorder, select Tools > Options > Program, and select Force region to multiple of 4 (improves quality).
