Problem
This error message appears: "An error occurred in the Recorder: Video Compression Failed"
Solution
This error occurs when using the Xvid or Divx codecs as your video compression in Camtasia Recorder. To make changes, please follow the appropriate steps below:
Xvid
- Open Camtasia Recorder.
- Select Tools > Options > General.
- Select .avi in the Record to dropdown.
- Click Inputs > Video Settings.
- Select Xvid MPEG-4 Codec.
- Click Configure.
- Click Other Options.
- Deselect Display encoding status and click OK.
Divx
- Open Camtasia Recorder.
- Select Tools > Options > General.
- Select .avi in the Record to dropdown.
- Click Inputs > Video Settings.
- Select DivX 6.8.5 Codec (4 Logical CPUs).
- Click Configure.
- Select 1080HD Profile under the Certification Profile dropdown.
This occurs when recording with any codec other than TSCC and choosing a dimension that is not a multiple of 4. As a workaround, open Camtasia Recorder, select Tools > Options > Program, and select Force region to multiple of 4 (improves quality).
