Camtasia (Windows): An Error Occurred in the Recorder: Video Compression Failed

Problem

This error message appears: "An error occurred in the Recorder: Video Compression Failed"

Solution

This error occurs when using the Xvid or Divx codecs as your video compression in Camtasia Recorder. To make changes, please follow the appropriate steps below:

Xvid

  1. Open Camtasia Recorder.
  2. Select Tools > Options > General.
  3. Select .avi in the Record to dropdown.
    CamWind_AVI.png
  4. Click Inputs > Video Settings.
    CamWind_VidSettings.png
  5. Select Xvid MPEG-4 Codec.
  6. Click Configure.
    CamWind_CompConfig.png
  7. Click Other Options.
    CamWind_OtherOpt.png
  8. Deselect Display encoding status and click OK.
    CamWind_DisplayEncodStat.png

Divx

  1. Open Camtasia Recorder.
  2. Select Tools > Options > General.
  3. Select .avi in the Record to dropdown.
  4. Click Inputs > Video Settings.
  5. Select DivX 6.8.5 Codec (4 Logical CPUs).
  6. Click Configure.
  7. Select 1080HD Profile under the Certification Profile dropdown.
    2013-01-08_1035.png

This occurs when recording with any codec other than TSCC and choosing a dimension that is not a multiple of 4. As a workaround, open Camtasia Recorder, select Tools > Options > Program, and select Force region to multiple of 4 (improves quality).