Camtasia (Windows): Capturing a mic and incoming audio from a webinar or a video chat conversation

Problem

When recording my webinar or skype conversation it is not recording both my mic and the audio of the other person.

Solution

Follow these steps to record both sides of the conversation:

  1. Right click on your speaker icon in the bottom right of your monitor (will be by your clock) and choose Playback devices
  2. right click on your headset and set select Set as Default Device
  3. In the application you are using (such as Skype, Webex, etc.), be sure the speaker (audio you hear from others) is set to play through your headset
  4. In the Camtasia Recorder, be sure that you are recording both your Microphone and System Audio
 
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Here is an example of what Skype would look like:
 
 
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