Camtasia (Windows): Error When Camtasia Is Ran with or Without Lectora: "Error Determining Registration"

Problem

When Camtasia is ran with or without Lectora installed, there is an error message.

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Solutions

Lectora Is Not Installed

A valid Camtasia license is needed in order for these steps to work.

  1. Press Windows+R on your keyboard to open the Run window.
  2. Type the following and click OK: regedit
  3. Browse to:
    • Camtasia 9 and later: HKEY_LOCAL_MACHINE\SOFTWARE\TechSmith\Camtasia Studio\
    • Camtasia 8 and earlier: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\TechSmith\Camtasia Studio\
  4. In the Camtasia Studio folder, click the folder for the version of Camtasia being used (ex. 18.0).
  5. Right-click the LectoraMode item on the right and select Delete.
  6. Close the Registry Editor, and open Camtasia.

Lectora Is Installed

If this error occurs while Lectora is installed, please try reinstalling Lectora.