While editing in Camtasia, some problems may occur:
- Projects constantly crash while editing the timeline that happen within the drivers.
- Media files stored on a network, shared or external drive can crash during editing.
Reason 1: Single Project Runs Slow or Crashes
This happens to a single, heavily edited project. Every edit creates more data stored to the CAMPROJ file. The CAMPROJ file is rewritten as more data is added. If a file becomes too complex, it can crash. We normally see crashes occur more often with projects where the CAMPROJ file is above 1MB in file size. That does not mean all projects that are larger than that will crash. This means it will have a better chance of crashing as compared to a smaller project.
If a project becomes very slow to edit, produce it as a MP4 file and import into a new project. This should run the project more efficiently. Some things to keep in mind before producing the MP4:
- All edits will now be permanent (callouts, titles, transitions, etc.) in the produced file and cannot be changed.
- Markers, hotspots and quizzes will have to be redone on the new timeline because they will not carry over in the produced MP4.
Reason 2: All Projects Crash
Update All Audio and Video Drivers
Visit the manufacturer’s website for your video and sound cards. Download and install the most up-to-date drivers for those cards.
If the problem continues, please submit a ticket to our support team.