Camtasia (Windows): WMV files cut off in preview window

Here is what the behavior will look like.



Update: Microsoft has released an update (KB2803821) that should resolve this issue for Windows 7 users.

Update: This issue has been resolved in version 8.1.2 for single WMV files.  For any .camrec files with the problem follow the steps below.


This issue is caused by a specific Windows Security update.  It affects more than just Camtasia Studio.  Uninstalling the Windows update can be used as a workaround to the issue.

Windows 7 update: KB2803821

Windows XP update: KB2834904

To do so click on Control Panel > Programs and features > Installed Updates



If you don't see it in the list try searching for it as shown here.


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