Camtasia (Windows): We're Sorry! A QR code cannot be generated at this time.

Problem

We're Sorry! A QR code cannot be generated at this time.

Solution

The behavior can be caused by the following.

  • The installer did not correctly register the HTTP server.  Reinstalling Camtasia Studio is something we can try to resolve the issue
  • The user is not running as admin.  Try logging in as an account with admin rights and reinstalling Camtasia.
  • Another application is using the port Camtasia is trying to use.  Use the Submit a Request tab above to submit a ticket to our Support team to further diagnose the issue.

If none of the suggestions above work please contact our Support team using the Submit a Request tab above so we can help resolve the issue for you.

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