Camtasia (Windows): Crashes/Locks During Production

Problem

Camtasia is crashing or hanging during production.

Solution

Option 1: Update Camtasia

To update Camtasia, click Help > Check for updates.

Option 2: Switch to Software-Only Mode

  1. Select Edit > Preferences > Advanced.
  2. In the Hardware Acceleration dropdown, choose Use software-only mode.
  3. Click Ok.
  4. Restart Camtasia.

Option 1: Update Camtasia

To update Camtasia, click Help > Check for updates.

Option 2: Disable GPU Acceleration

  1. Select Tools > Options > Program.
  2. Deselect the option to Use GPU acceleration if available.
  3. Click Ok.
  4. Restart Camtasia.

Option 3: Batch Production

  1. Select File > Save to save the project.
  2. Select File > New Project.
  3. Select Tools > Sharing > Batch Production.
  4. Click Add Files/Projects.
  5. Locate the .camproj (project) file and open it. Click Next.
  6. Choose the desired production settings for the project. Click Next.
  7. Choose a local drive destination to produce the files to. Click Finish.