Camtasia (Windows): Crashes Right After Splash Screen on Startup, Main Window Never Opens


This error can occur when launching the software just after the splash screen appears.



Camtasia 9 and later

Windows 8

In many cases, updating the Microsoft .NET Framework resolves the problem.

Windows 10, 7

Please submit a ticket so we can look into the problem.

Camtasia 8

It's best to update to version 8.6.0 to resolve this problem.  If the same problem occurs on version 8.6, try the following steps.

  1. Exit Camtasia and the Camtasia Recorder. Confirm that they are not running in Task Manager.
  2. Download this zip file.
  3. Double-click the zip file to extract files.
  4. Double-click DisableNotifications.reg. Click OK when prompted.
  5. Close the Registry Editor, and try Camtasia.