Camtasia (Windows): Crashes Right After Splash Screen on Startup, Main Window Never Opens

Problem

This error can occur when launching the software just after the splash screen appears.

Solution

Camtasia Studio 9

If you are running on Windows 7 or Windows 8 we have seen installing the following package from Microsoft resolve the issue.  

If you are running on Windows 10 please submit a ticket so we can look into the issue.

Camtasia Studio 8

It's best to update to version 8.6.0 to resolve this issue.  If the same problem occurs on version 8.6 it's best to submit a ticket so we can look into the issue.

 

 

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