Camtasia (Windows): Error 1324: The Folder Path Contains an Invalid Character

Problem

During the installation process, this message appears: Error 1324: The Folder Path Contains an Invalid Character.

Solution

Windows 7, 8, and 10

  1. Press Windows+R on your keyboard to open the Run window.
  2. Type regedit and click OK to open the Registry Editor.
  3. Locate the following Registry Key:
    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders\Personal
  4. Verify the path for Documents matches the path of the Documents folder in the following location:
    • C:\ Users \ Your Username \ Documents
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