Camtasia (Windows): Error Message States Something Is Wrong with the Installation

Problem

When installing, this error message is displayed:
"This application has failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem."

Solution

This error occurs when the Operating System is missing a file in order to properly complete the installation process. This issue is a result of a problem with the Microsoft Windows Visual C++ Redistributable Package(s) as these libraries are used by our Install Packages. To resolve this issue, follow the steps below:

1. Install the appropriate Microsoft package.
   • Microsoft Visual C++ 2010 SP1 Redistributable Packack (x86)
   • Microsoft Visual C++ 2010 Redistributable Package (x64)
2. Click Download.
3. Click Save. If prompted to Run or Save, please save the file.
4. Locate file and double-click.
5. Reinstall the software.