Camtasia (Windows): Captions not showing in produced video


After producing my video captions are not showing up when I play it back.


This can occur if you double click the MP4 file and do not double click the HTML file.  Captions can only be shown when starting the video via the HTML. 

Once the video is playing, sometimes clicking the CC button on the controller to the right of the play button will enable the captions to be displayed.