Snagit (Windows): During the Installation process I receive: Error 1324: The Folder Path Contains an Invalid Character

Problem

When trying to install Snagit, I am receiving an error similar to "Error 1324: The Folder Path Contains an Invalid Character."

Solution

Windows 7 / 8 / 10

  1. Open the Start menu
  2. In the Search programs and files, type regedit, and press Enter to open the Registry Editor
  3. Locate the following Registry Key: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders\Personal
  4. Verify the path for the Personal key is: C:\ Users \ Your Username \ Documents

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