Snagit (Windows): Error 1500: Another installation is in progress. You must complete that installation before continuing this one

Problem

When I install the software, I receive an error that indicates there is another installation in progress.

Solution

Restart your computer and try installing Snagit again. If you still receive the error, complete the following:

Windows 10 or Windows 8

  1. Press CTRL + ALT + DEL and open the Task Manager.
  2. Click More Details in the bottom-left corner.
  3. On the Processes tab, click to select Windows Installer under Background processes.
  4. Click theEnd Task button.
  5. Install Snagit again.

Windows 7

  1. Press CTRL + ALT + DEL and open the Task Manager.
  2. On the Processes tab, right-click Msiexec.exe and select End Process
  3. Install Snagit again.