To resolve this Error Message, please use the following steps:
- Depending on your version of Windows, use these steps to open the Registry Editor:
Open the Start Menu, click Run, and type regedit, then press Enter
Windows Vista / 7:
Open the Start Menu, click in Search programs and files, type regedit,then press Enter
Windows 8 / 10:
Right click on the Start button and choose Run. Then type regedit and hit Enter.
- Browse to HKEY_LOCAL_MACHINE\SOFTWARE\Classes
- Right-click on Classes and go to Permissions
Depending on your version of Windows, this step will vary:
Click on Advanced and verify your Username is listed there and that the following checkbox is checked:
Click Apply and OK to apply the changes in order to correct this issue.
Windows Vista / 7 / 8 / 10
Confirm the User Group you belong to, such as Administrators or Users, then click on Advanced to confirm that your User Group's permission is set to Full Control:
If the permissions are not set properly, or if your User Group does not have the correct permissions you will need to correct this issue.
Once you have corrected the permissions, close Registry Editor and try to install Snagit.