Snagit (Windows): Shortcut is not working

Problem

After installing Snagit, my shortcuts on the taskbar and/or start menu are not working

icon.png

Solution

If clicking on the icons from your task bar are not launching Snagit, then the Snagit shortcuts need to be re-pinned to the task bar.

  1. Right click on the current shortcut on the taskbar and choose "Unpin this program from the taskbar"
    unpin.png
  2. Navigate to the following location on your computer (where '#' is the version of Snagit that is installed)

    Snagit 2018

    C:\Program Files\TechSmith\Snagit #\

    Snagit 13 and earlier

    Windows 32 Bit: C:\Program Files\TechSmith\Snagit #\

    Windows 64 Bit: C:\Program Files (x86)\TechSmith\Snagit #\
  3. Locate Snagit32.exe and right click on it and choose Pin to taskbar (do the same for SnagitEditor.exe if you would like the Snagit Editor to also be pinned to the taskbar)
    pin.png

 

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