Problem
When attempting to print from Snagit Editor, the following error occurs:
Solution
Snagit 13 and Later
If this behavior occurs in Snagit 13, please submit a support ticket.
Snagit 12 and 11
Please review that Snagit is in the latest available version of Snagit.
- Snagit 12: Snagit v12.4.1
- Snagit 11: Snagit v11.4.3
Download Snagit to have the latest version. If the problem still continues, please reinstall Snagit.
Tip: Print in Virtual Printer
There have been multiple user reports that changing the default printer to a virtual printer resolves the issue.
- Press Windows+R on your keyboard to open the Run window.
- Type the following and click OK: regedit
- Click View Devices and Printers.
- Select preference of virtual printer (Adobe PDF Printer, XPS Document Printer, etc.).
However, changing the default printer to another physical printer does not resolve the issue.
