Snagit (Windows): "Unable to save printer settings. The selected printer is not available"

Problem

When attempting to print from the Snagit Editor, the following error occurs.

Solution

Snagit 13 and later

If you are experiencing this behavior in Snagit 13, please submit a support ticket with us.

Snagit 12 / 11

Make sure that Snagit is the latest build available for your version of Snagit. For Snagit 12, this would be version 12.4.1. For Snagit 11, this would be Snagit 11.4.3. These can be downloaded here.

If the problem continues, we recommend trying to reinstall Snagit.

Tip!

We have had multiple users report that changing the default printer to a virtual printer of some sort (Adobe PDF Printer, XPS Document Printer, etc) in the control panel-->Printers resolves the problem.  Changing the default printer to another physical printer does not resolve the issue.

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