Snagit (Windows): When printing a long capture, the printer outputs the correct number of pages but repeats the first page image on all pages.

We have seen this behavior on printers using the HP Universal Printing PCL 6 v5.6.0 driver.  Please go to HP to update to the latest printer driver or go to printer properties to select another appropriate driver such as plain PCL 6 or PCL 5.

In Devices and Printers, right click on the printer being used and select  "Printer Properties".

Printer_Properties.png

 

Go to the advanced tab to select the driver to be used.

Advanced_Tab.png

 

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