When printing a long capture from Snagit, it prints the correct number of pages but the first page is repeated.
We have seen this behavior on printers using the HP Universal Printing PCL 6 v5.6.0 driver. Please visit HP to update to the latest printer driver or to Printer Properties to select another appropriate driver such as plain PCL 6 or PCL 5.
- Right-click printer that is being used.
- Select Printer Properties.
- Select Advanced > Driver to select the driver that will be used.