Windows XP, Windows Vista and Windows 7
Usually this problem occurs when your Recording Device is currently in use by another application, such as Skype, or GoToMeeting.
You may also see this error if there is a problem with the Recording Device, if you do not have a Recording Device connected to the computer, or if your Audio Device is not enabled in Windows.
Please verify that your microphone is plugged in and that you have the most recent Sound Card Drivers installed.
If you are not sure if your microphone is working properly, you can open another sound recording program, such as Microsoft Sound Recorder, to test your setup.
For more information about recording Audio with Jing, please visit this article:
During a Video capture, Audio is not being recorded by Jing