Jing (Mac): Captures from a secondary monitor are black or blank


Jing can only capture from your primary display.  If you select an area that extends beyond your primary monitor, the resulting video or image will be black.

This is an issue our developers are aware of.  As a workaround, please do not extend the capture area beyond your primary monitor to avoid this problem.

Was this article helpful?
1 out of 2 found this helpful