Jing: Error: "Unable to register Jing Capture Hotkey, please select a different hotkey."

Problem

Receiving the error "Unable to register Jing Capture Hotkey, please select a different hotkey" when launching Jing.

Solution

  1. Open Jing and go to More > Preferences

    Jing_More.png

  2. Click in the Capture hotkey box and then press the hotkey combination you would like to use.
  3. This combination will then be displayed in the Capture Hotkey box, for this example we've used Ctrl + Shift + P

    Jing_Hotkey.png

Please note that if the same message appears after entering your choice, you will need to select a different hotkey.

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