Jing will be retired soon, and you can learn more about this here
Receiving the error "Unable to register Jing Capture Hotkey, please select a different hotkey" when launching Jing.
- Open Jing and go to More > Preferences
- Click in the Capture hotkey box and then press the hotkey combination you would like to use.
- This combination will then be displayed in the Capture Hotkey box, for this example we've used Ctrl + Shift + P
Please note that if the same message appears after entering your choice, you will need to select a different hotkey.