Snagit (Mac): Scrolling capture error "Unable to capture in Firefox"

Problem

Attempting to perform a scrolling capture always results in an error message similar to the following:

Screen_Shot_2017-08-14_at_8.34.44_AM.png

Solution

This can be caused by an outdated version of the Firefox plugin.  The latest version of the Firefox plugin can be downloaded and installed here. 

For general scrolling capture troubleshooting, please see the following article: Snagit (Mac): Scrolling capture failed

 

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