Jing (Mac): Video capture only showing cursor, or black background

This is a known issue for users that have updated their operating system to OS X 10.10.5.

 

At the moment there is not a known workaround for this issue. We are looking into a fix for a future release, but there is currently not a time frame for this. 

This issue does not occur in OS X 10.10.4 and older.

Was this article helpful?
29 out of 36 found this helpful