Relay Server version 5.0.5 (Self-Hosted) is now available and resolves this behavior.
If you are a Relay server administrator or the main Relay contact for your institution, we encourage you to perform the upgrade to resolve this behavior. If you have any questions, please submit a support ticket with us here to discuss the upgrade.
Recording the screen looks fine, but after stopping the recording the preview window shows only a black screen and the cursor. The video will publish as black also.
Impacted versions of TechSmith Relay
All versions of 4.x and earlier
Version 5.0.3 and earlier