Camtasia (Windows): Error 2002 a bad public movie atom was found in the movie

Problem

 

Solution

We have seen odd frame rates of source files cause this error message after production. When you produce the MP4 let's use the following. File > Produce and Share > Custom Production Settings > MP4 > Video settings tab. On that tab change the frame rate from automatic to 30 and see how that MP4 turns out.

We have also seen producing to a network drive or folder that syncs with cloud storage cause this behavior.  We recommend all source files and the production folder be on the local hard drive.

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