Forgot Your Password

If you've forgotten your password and need to reset it, you can use the following procedure:

1. Go to myaccount.techsmith.com and select the 'Having trouble?' option.
   
   
   
   
2. Select the 'I forgot my password' option. Type in your email address and click or tap on 'Send'. A link will be sent to your email to reset your password.
   
   
   
   
3. You will see the below confirmation message.
   
   
   
   
4. Check your email for a message from myaccount@techsmith.com (be sure to check your SPAM and Junk folders if the email does not come to your Inbox). Click or tap on the 'Reset Password' option.