Forgot Your Password

If you've forgotten your password and need to reset it, you can use the following procedure:

  1. Go to myaccount.techsmith.com and select the 'Having trouble?' option.



  2. Select the 'I forgot my password' option. Type in your email address and click or tap on 'Send'. A link will be sent to your email to reset your password.



  3. You will see the below confirmation message.



  4. Check your email for a message from myaccount@techsmith.com (be sure to check your SPAM and Junk folders if the email does not come to your Inbox). Click or tap on the 'Reset Password' option.

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