Problem
Snagit (Mac) crashes when initiating a new capture.
Solution
If Trusteer Rapport is installed, there is a possibility that it is causing Snagit to crash when taking a new capture. If Trusteer Rapport is being used, please follow the steps below.
- Click Trusteer Rapport icon in the menu bar.
- Select Open Console.
- Select Security Policy.
- In the Block Screen Capturing dropdown, select Never.