Snagit (Mac): Crash on Capture

Problem

Snagit (Mac) crashes when initiating a new capture.

Solution

If Trusteer Rapport is installed, there is a possibility that it is causing Snagit to crash when taking a new capture. If Trusteer Rapport is being used, please follow the steps below.

  1. Click Trusteer Rapport icon in the menu bar.
  2. Select Open Console.
  3. Select Security Policy.
  4. In the Block Screen Capturing dropdown, select Never.