Retrying a Failed Video Upload

You’ve created a video analysis masterpiece and then shared it with other coaches and athletes. Unfortunately, when they attempt to view the link you've shared with them they see a page that says the VIDEO FAILED TO UPLOAD, as shown in the image below.

No worries! Coach’s Eye makes it easy to retry uploading the video. Read on for step-by-step instructions on how to accomplish this.

To retry a failed video upload:

  1. Open the Coach's Eye app on your mobile device. Tap on Account, located in the lower right-hand corner of your screen.

  2. Then, if you have a failed upload, tap on Retry Failed Uploads. You could also tap on the individual video and only retry that specific upload. A progress percent will let you know when the video completes uploading successfully.