TechSmith Relay (Hosted): Videos in Blackboard using LTI cause an "Earth to LMS" page.

There is a known bug in Blackboard where a content container that has multiple lines in the description will cause an invalid reply back to the TechSmith Relay product and generate an "Earth to LMS" page.

 

We are currently trying to work with Blackboard to get the problem fixed, but in the immediate future the only workaround is to use a single line, or no description in the blackboard container within the course. 

An example of a description that would cause this issue

The error that appears after clicking on the content

 

 

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