TechSmith Relay (Self-Hosted): System Dashboard

The System page contains information to help you configure TechSmith Relay and a Dashboard to provide a quick overview of the system status at a glance.

Important Configuration Steps

This component of the System page contains the three most important steps for configuring the TechSmith Relay system:

  • Define Publish Destinations
  • Set Up Notifications
  • Create Profiles

For more information on configuration, see Configuration of TechSmith Relay.


The Dashboard provides you with a quick look at what is going on with the TechSmith Relay system. On this page, you can find the following:


Presentation Actions Necessary / Recent Presentations

If there are any actions you need to take to allow presentations to process, they show here. For example, a presentation is uploaded using the Upload and Decide Later profile.

Click an item in the list to go to the page where you can take action for that item.

If there are no presentations that need action, this area shows a list of the ten most recent presentations.

Click a link to view information about the completed presentation, including links to the published presentations, when available.

System Messages / Servers

This area alerts you of any important issues that you need to address in the TechSmith Relay system.

If there are no alerts, the current count of various system components is displayed.

If you have invalid profiles indicated in the list, go to the Profiles page where the invalid profiles are shown with an error status in the profile list.

Encoder Usage

The Encoder Usage graph displays the peak encoder usage and average encode capacity of a TechSmith Relay server. Peak encoder usage is the maximum number of queued and processing encode jobs during that time period, while average encode capacity is how often the encoder was busy during the time period.

If the time period is less than a week, the data is displayed by the hour.

If the time period is more than a week, the graph displays peak and average usage by day. The average displayed for a day is the highest hour of that day. The entire time it takes to process an encoding is tracked (including any time the encoding job is waiting in the queue), but time spent uploading and captioning the presentation is not.

Use this chart to track peak usage times, see when the encoding server is at its busiest, or to find out if the encoding server is overloaded and unable to process all the presentations it receives in a timely manner.

Average File Size by Encoding

The Average File Size chart shows the average file size (in megabytes) per minute of video for each encoding type used during the time period. The graph shows averages across each group of encoding types, grouped by encode format. Clicking an encoding group shows the average of each specific encode type.

Encode Speed / Recorded Minute

The Encode Speed graph shows the average time a presentation processed with a specific profile takes to encode, in minutes of encode time per minute of presentation video. The main view is the time from when the first encoding type begins until the last encode type ends. Click a specific profile to see a breakdown of the encode speed for each encoding type included in that profile.

Only the 10 most used profiles appear on the Encode Speed graph.

System Panel

This area shows the current number of presentations, servers, profiles, invalid profiles, presenters, administrators, as well as recent client machines. Click a link to visit the relevant page for more information.